Security & Privacy

999ok Privacy Policy — Your information is completely secure

Your personal information is held in trust by us. Everything about how 999ok collects your data, where it is used, and how it is kept secure is laid out here with full transparency.

Last Updated: January 2026 Effective
SSL Encrypted
Data Protection Measures
How We We Protect Your Data

A quick overview of the steps 999ok takes to protect your privacy

SSL Encryption Protection

All data transfers at 999ok are secured with 256-bit SSL encryption. Your login credentials, payment data, and personal details are never exposed.

Secure Data Storage

Your data is stored on secure servers. Payment card or mobile banking details are not stored directly in our systems — only encrypted tokens are used.

No Data Shared with Third Parties

Your personal information is never sold or shared with advertisers or third parties. Disclosure may only be required where there is a legal obligation.

Account Access Control

Only you and authorized 999ok staff can view your account information. Two-factor verification prevents unauthorized access.

Cookie Transparency

Exactly which cookies 999ok uses and why is disclosed with full transparency. You can disable non-essential cookies at any time.

Your Data Rights

You have the right to view, correct, and delete your own data. Submit a request to our support team at any time and it will be addressed within 7 business days.

Important: By creating an account or using 999ok's services, you agree to this privacy policy. Please read the full policy carefully.

01 Introduction

999ok is a trusted online gaming platform for players in Bangladesh. We believe privacy is not a privilege — it is your fundamental right. This privacy policy clearly explains what information 999ok collects, why it collects it, and how it is used and protected.

This policy has been prepared in accordance with Bangladesh's applicable data protection regulations and follows international standards. It applies to the 999ok website, mobile version, and all associated services.

We have kept all legal language as plain and straightforward as possible so you can genuinely understand what we do with your information.

02 What Information Is Collected

999ok collects only the information genuinely needed to provide you with our services. We do not hold data unnecessarily. Below are the three categories of information 999ok may collect:

Data Type What Is Collected When It Is Collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Mobile banking number (bKash/Nagad/Rocket) During deposit and withdrawal processing
Usage Data Gaming history, transaction records, login timestamps While using the platform
Technical Information IP address, browser, and device type During website visits

We never collect or store your full payment card number or bank account password.

03 How Information Is Used

999ok uses your information only for specific purposes. We never use it in ways you are unaware of or have not consented to. The main use cases are:

  • Account Management: To complete registration, verify your identity, and keep your account secure.
  • Payment Processing: To ensure deposit and withdrawal transactions are completed accurately.
  • Service Improvement: Analyzing which games or features you enjoy most to improve your overall experience.
  • Customer Support: Providing prompt resolution of your complaints or queries.
  • Sending Relevant Offers: Informing you of bonuses and promotions relevant to your gaming preferences (you can opt out at any time).
  • Fraud Prevention: Detecting suspicious activity to keep your account secure.
  • Legal Compliance: To maintain records required by regulatory authorities.

Our Commitment: 999ok never sells your data to advertising networks or data brokers. Your information belongs to you.

04 Data Sharing Policy

999ok does not sell your personal information to any third party. However, in certain limited circumstances, information may be shared with specific third parties:

  • Payment Processor: bKash, Nagad, Rocket — only the information required to verify transactions.
  • Game Provider: Technology partners for slots, casino, or fish games — session data only.
  • Identity Verification Service: Trusted third-party providers for the KYC process — for verification purposes only.
  • Law Enforcement Agencies: Where required by court order or government regulation.

Before sharing data with any third party, 999ok ensures they meet appropriate privacy and security standards. We hold our partners to their obligations through data processing agreements.

Please Note: 999ok never shares your information with advertising companies, marketing databases, or social media platforms.

05 Cookie Policy

999ok uses cookies on its website, as nearly all modern websites do. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential Cookies: Maintaining your login session and keeping the site secure — without these, the website will not function properly.
  • Performance Cookies: To analyze which pages are visited most and identify where issues occur.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand user behavior — without collecting any personally identifiable information.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain website features.

06 How Long Information Is Retained

999ok does not retain information longer than necessary. How long data is kept depends on the type of data and the purpose it was collected for.

Data Type Retention Period Reason
Account Information For the duration of the active account + 5 years For Legal Compliance and Auditing
Transaction History 5 Years Financial Regulations
Gaming History 3 Years Dispute Resolution & Analytics
KYC documents 5 Years (after account closure) Identity Verification Records
Communication Logs 2 Years Support Quality Improvement

Once the retention period expires, your data is automatically deleted or anonymized using secure methods.

07 Your Rights Over Your Information

999ok believes you are the owner of your own data. The following rights are yours, and we respect them:

  • Right to Know: You can request to know what information 999ok holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data where there is no legal obligation to retain it.
  • Right to Restrict Processing: You may request that we stop using your information for specific purposes.
  • Right to Data Portability: You can request your information in a structured format.
  • Right to Object: You have the full right to opt out of marketing communications at any time.

To exercise any of these rights, contact the 999ok support team via live chat or email. Your request will typically be handled within 7 business days.

08 Security Measures

999ok maintains both technical and organizational security measures to protect your data — not just on paper, but enforced in practice.

  • 256-bit SSL Encryption: All data transmissions occur through encrypted channels.
  • Firewall Protection: Industry-standard firewalls block unauthorized access.
  • Regular Security Audits: Regular vulnerability assessments conducted by independent third-party experts.
  • Access Controls: Only authorized staff can access the necessary information.
  • Server Security: Physical security measures are in place at our data centers.
  • Immediate Response: If a security breach is detected, users will be notified within 72 hours.

Keep in mind — no system on the internet is 100% secure. That's why you should always use a strong password and never share it with anyone.

09 Children's Privacy

999ok is strictly not for anyone under the age of 18. We do not collect personal information from children or minors. If we learn that a minor has created an account, that account and all associated data will be deleted immediately.

If parents suspect their child has created an account on 999ok, please contact our support team immediately. We will take prompt action.

Strict Policy: Age verification is mandatory to register at 999ok. No one under 18 will be granted access under any circumstances.

10 Policy Updates

999ok may update this privacy policy from time to time. Changes may be necessary due to legal updates, new technology, or changes to our services.

  • Registered users will be notified by email or SMS of any significant changes.
  • The date of any changes will be shown at the top of this page as the "Last Updated" date.
  • Continued use of our services after any changes constitutes your acceptance of the updated policy.
  • To view a previous version, please contact our support team.

We recommend checking this page regularly. Staying up to date with any changes will help you remain informed of your rights and responsibilities.

11 Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, don't hesitate to reach out. The 999ok data protection team is always ready to assist.

  • Live Chat: Click the chat button on any page of the website — available 24/7.
  • Email: [email protected] — typically responded to within 24 hours.
  • Response Time: Standard requests: 3 business days; complex matters: 7 business days.

Our support team is here to help in your language, at a time that suits you.

Safe & Trusted

Play with peace of mind — your data is protected

Read 999ok's privacy policy and sign up with confidence. Your data is fully protected — with SSL encryption, strict data policies, and 24/7 support.

SSL Secured Information Stays Private 24/7 Bengali Support Quick Verification
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